Wednesday, February 13, 2008, 7:32 AM
Well, here goes Ms. Grumpy. I am not pleased today. More than 10 days ago, I ordered some much needed supplements and medication. They have still not arrived.
To make a short story longer, I chose to have these items delivered by UPS. I will not be doing that again. Delivery was set for yesterday. To move backwards with details, my package was held for 4 days in Salt Lake City due to ADVERSE WEATHER CONDITIONS. On Monday AM, I called UPS and inquired whether I would still be getting my package on the 12th. They said, YES, it is still scheduled to be delivered ON TIME. That was good to know, so I waited at home all day Tuesday.
Sometime, Tuesday I checked the UPS website and sure enough, it was noted that the package was scheduled for ON TIME delivery on the 12th. Finally midafternoon, I ran out of the house to pick up my granddaughter. Upon returning, I found no note from UPS and also no package at the front door. WHEW! I checked the UPS website again, nothing changed, still scheduled for ON-TIME delivery and no notation of attempted/unsuccessful delivery.
It's Wednesday, the UPS website shows no notation of ON-TIME delivery. I called UPS and was told my package is in Colorado. I asked for someone to call the COLORADO location and get the status of my package. Afterall, this is not a toy being delivered, it is medication. Two supervisors later in my conversation, and one disconnect, I was told no one can call the Colorado office and no one can give me the telephone number to call the Colorado office either. CAN"T or WON"T - some customer service eh.? I even asked for the local UPS number and was told they didn't have the number. This is not just bad customer service it is NO CUSTOMER SERVICE based on FALSE information. They don't have the telephone number - OK, yeah, I believe that, of course I do. I also have STUPID tattooed on my forehead. BTW, the state of Colorado is also shut down because of SNOW. Perhaps the snow tires couldn't get delivered for the trucks!
I should have followed my intuition and selected Fedex or USPS instead. Well, never again will I use the bozos at UPS. They post inaccurate info on their website, no info available by telephone, and could care less about being truthful. UPS is a publicly owned company. It seems to me, if you owned stock in the company as an employee, you would at least be truthful and helpful to your customers.
Put a fork in me, I'M DONE!
Wednesday, December 26, 2007, 4:08 PM
Thursday, December 20, 2007, 9:33 AM
Here's another granddaughter story.
My three year old granddaughter has been disconcerted since her visit to Santa two weeks ago. She forgot to tell him, she wanted a Dollhouse and a few other things. Since then she has been asking to return to the mall. I would rather pull my hair out by the roots than go there.
So last evening, she asked to talk to Santa again. A plan was devised. Thank goodness for cell phones. I called Santa from the house phone and dialed my better half's cell line. In a hefty, well disguised voice, he responded with a big "ho ho ho", while hidden in the bedroom closet.
It was such a cute conversation. On and On it went, until Santa finally had to say he needed to return to making toys for other children. When the conversation ended, my granddaughter was thrilled. She had revised her list and all is well.
Then we went into the family room and updated our Christmas calendar by opening another door , removing a snowflake and placing it on the alloted space on the calendar. Another day closer to Christmas.
Merry Christmas Everyone!
Sunday, December 16, 2007, 11:20 AM
The only thing I don't like about a Party, is when it's OVER.
We had a great party here a few days ago. Every other day for almost a week the weather has been miserable, drizzling rain, cold, leaves falling on everything and sticking to your shoes. I was hopeful that the other alternative, a sun shiny day, would HAPPEN on the day of the Party. Pooh, it was rainy and just plain ugly here.
Never mind about that. We all trouped about 20 miles from home for a special ceremony to commemorate a LIFE ACCOMPLISHMENT of a family member. We sang the National Anthem, Texas Our Texas and few other moving anthems. By the time my family member's name was called, I was crying tears of joy.
After the ceremony, we all hugged and then made the trek back to the house for the PARTY. I had set the table the day before, cleaned for days, everything was PERFECT. Even the food had been prepared in advance. A pre-glazed ham was in the oven just warming up.
A dear friend stayed at the house to unwrap the food minutes before we got home. God bless her for her help. We even had a fire in the fireplace snapping and popping.
I served a great big glazed ham, croissants, homemade sausage from a White Tail (taken last hunting season), an enormous fruit platter, Pasta Salad, condiments, Wine, sodas, and a decorated Chocolate cake. Everything went on the table and that was that. I could enjoy the PARTY too.
We had a houseful of guests and they left grudgingly. We were sad when it was over. I drove my dear friend home, a few miles away. There, a few blocks from home was a car accident, two Emergency vehicles, someone lying on the street injured. I still shudder when I think about. It was foggy (pea soup). On that note, I hope we all have a SAFE holiday; be careful.
Merry Christmas everyone!
Saturday, December 8, 2007, 2:06 PM
The tree is up, all 10 feet!, 1200 lights and 1000 ornaments. What a job.
It was another "Grandma Day" for me. The day began with a big breakfast; bacon, cheesy scrambled eggs, biscuits, jam, coffee and juice. As soon as the dishes were cleared we began decorating.
My granddaughter used her step stool and I used a small step ladder. The ornaments included:
26 uniquely designed houses
30 uniquely designed churches
30 light and motion ornaments
100 (approx.) miscellaneous manufactured items
Hundreds of handmade crystal candy canes and snowflakes
A variety of collectible items
Unfortunately Grandpa was absent during the decorating process; he was traveling. However, the second he walked in the door, my granddaughter followed him through the house as he set down his suitcase. She said, "grandpa are you going to put the angel on top of the tree? I sure missed you." His heart melted and without hesitation, he walked to the garage, retrieved the big ladder, and ascended to the top of the tree with ANGEL in hand. TADA, there she was placed at the highest point.
The stockings are all hung by the fireplace. I surely hope I have a moment to embroider the names on each one; I've been procrastinating about this for two years. I intend to do this, but somehow I never think about it till Christmas arrives and then I have a million other things to do.
A significant number of packages are wrapped, tagged and under the tree. Now the guessing and package rattling begins. What fun.
I purchased a wonderful doll house for my granddaughter. When it arrived in the plain brown box, I was thrilled. She was at the door when UPS came; if the box had a picture on it, the surprise would have been ruined. When my granddaughter was gone, I opened and inspected the contents. IT's a GREAT dollhouse. I unwrapped every single piece, performed any assembly, then placed all the furnishings back into the dollhouse. I did the same with my children; assembling toys on Christmas day is not my idea of fun. Besides, children CAN'T wait. On Christmas day, my granddaughter will open this dollhouse and be able to play with it IMMEDIATELY.
Last evening, I wrapped all the other purchased gifts I've been collecting for months. Poor Grandpa had Pepperoni rolls and Stromboli for dinner from our favorite Italian restaurant that delivers.
So all is done for the time being. Great grandmother was thanked for all her contribution of making crystal snowflakes and crystal candy canes. She is now busy making another 500 for next year. We have a tradition in our family regarding ornaments. My children have had their own ornament each year since they were born. When they actually leave home and put up their own tree, all these oranments go with them to start their own tradition. So next year, another child will leave and take hers; thus leaving a vacancy for new decorations. Great grandmother is going to be busy this year making another contribution. The traditions continue!
Happy Holidays everyone!